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The Collector's office (978-365-4123) can answer most questions, but if you are having trouble registering for eBill, please call eBill's customer service center at 978-562-6349.
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eBill is an electronic bill payment service which allows bill payers an easy and secure method to pay bills online. eBill is a service offering from MCC (Metropolitan Communications, LLC).
Registering is easy and requires minimal information from you.
You can pay current real estate, personal property, motor vehicle excise, and water / sewer bills. If you have a past due tax bill you must contact the Tax Collector's Office directly for a payment amount.
eBill currently accepts payments by ACH (electronic check) from a checking or savings account. Payments are also available by using your debit or credit card (American Express and Discover). Other charge card options will be offered by eBill in the future.
There are no signup costs or subscription fees for using eBill. The convenience fee when using an ACH transfer (electronic check) from your checking or savings account is $0.25 per transaction.
The convenience fee when using credit cards is a percentage-based fee that varies depending on the card you use. The convenience fee is automatically calculated based upon the type of credit card used and the dollar amount of the bill being paid. Please refer to the payment calculator found on the eBill website.
There are no fees imposed by MCC for returned payments, however your bank may charge you a fee based on the bank's fee schedule.
When making a payment with ACH or credit cards you will incur a convenience fee, it pays for the processing of the transaction. The Town of Clinton receives only your tax payment amount. Any convenience fee and/or transaction fee will appear as a separate charge on your bank or credit card statement.
No, we are only permitted to accept credit card payments online via eBill.
Yes, eBill offers that service for both ACH and credit card payments. For ACH payments, you just have to make sure that you have enough funds in your account on the date you have scheduled the funds to be disbursed. For credit card payments, you just have to make sure that you have enough available credit in your account on the date you have scheduled the funds to be charged.