Public Safety Dispatch Center

The Clinton Public Safety Dispatch Center is equipped to process all routine and emergency calls for service for the Clinton Police, Fire, and EMS services. The Dispatch center also receives emergency calls for the Department of Public Works and Animal Control Officer. Our Dispatch Center is staffed with a minimum of two Civilian Public Safety Dispatchers per 8-hour shift, 24 hours a day, 7 days a week. 

Fire Service Dispatch Badge
Emergency Medical Dispatch Badge
Law Enforcement Dispatch Badge

Professional Certifications and Continued Educational Training

All of our civilian Dispatchers are certified Public Safety Telecommunicators specializing in Emergency Enhanced 9-1-1 in accordance with Massachusetts State 9-1-1 department. Public Safety Dispatchers are trained in rapid emergency response, poise under pressure, and compassion in a time of distress, with critical decision-making skills. Continued Educational services are routinely provided.
  • APCO Public Safety Telecommunication 1
  • Fire Services CAD Imagetrend
  • Law Enforcement CAD Microsystems
  • Narcan 
  • NextGen 9-1-1 
  • PowerPhone Emergency Medical Dispatch
  • PowerPhone Fire Service Dispatch
  • PowerPhone Law Enforcement Dispatch

Other Individual Certificaitons and Training

Several of our Public Safety Dispatchers are also certified and trained as: 
  • Active Shooter Training
  • AMBER Alert calls and procedures
  • National Center for Missing and Exploited Children 
  • Reserve Police Officer
  • Suicide Prevention, Cell Watch

Massachusetts Equipment Distribution Program:

If you live with a disability, the Massachusetts Equipment Distribution Program (MassEDP) may be able to provide you with a specialized telephone network. Depending on your income level, these telephones may come for free or at a reduced cost. 

MassEDP only provides home telephones with land line service. 

For more information on this program visit:

Text to 911, call if you can text if you can't

Information on text to 9-1-1

Burning Season January 15 to May 1. Click photo below for rules and regulation for open brush burning

open burning brush pile in open field