The Clinton Public Safety Dispatch Center is equipped to process all routine and emergency calls for service for the Clinton Police, Fire, and EMS services. The Dispatch center also receives emergency calls for the Department of Public Works and Animal Control Officer. Our Dispatch Center is staffed with a minimum of two Civilian Public Safety Dispatchers per 8-hour shift, 24 hours a day, 7 days a week.
Professional Certifications and Continued Educational Training
All of our civilian Dispatchers are certified Public Safety Telecommunicators specializing in Emergency Enhanced 9-1-1 in accordance with Massachusetts State 9-1-1 department. Public Safety Dispatchers are trained in rapid emergency response, poise under pressure, and compassion in a time of distress, with critical decision-making skills. Continued Educational services are routinely provided.
APCO Public Safety Telecommunication 1
Fire Services CAD Imagetrend
Law Enforcement CAD Microsystems
PowerPhone Emergency Medical Dispatch
PowerPhone Fire Service Dispatch
PowerPhone Law Enforcement Dispatch
Other Individual Certificaitons and Training
Several of our Public Safety Dispatchers are also certified and trained as:
Active Shooter Training
AMBER Alert calls and procedures
National Center for Missing and Exploited Children
Reserve Police Officer
Suicide Prevention, Cell Watch
Massachusetts Equipment Distribution Program:
If you live with a disability, the Massachusetts Equipment Distribution Program (MassEDP) may be able to provide you with a specialized telephone network. Depending on your income level, these telephones may come for free or at a reduced cost.
MassEDP only provides home telephones with land line service.
For more information on this program visit: https://www.mass.gov/massachusetts-equipment-distribution-program-massedp